Download Western Union Template

The Western Union form is a document used to facilitate money transfers and payments through Western Union's services. This form captures essential information needed to ensure that your transaction is processed smoothly and securely. Ready to send money or make a payment? Click the button below to fill out the form!

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Misconceptions

Understanding the Western Union form can be challenging due to various misconceptions. Here are seven common misunderstandings that people often have:

All information is optional. Many people believe that they can skip filling out certain fields without consequences. However, providing complete information is crucial for processing the transaction smoothly.
The form is only for sending money. While the primary purpose of the Western Union form is to facilitate money transfers, it can also be used for receiving funds. Understanding both sides of the transaction is important.
Western Union is only for international transfers. Some individuals think that Western Union exclusively handles international transactions. In reality, it also offers domestic money transfer services, which can be just as convenient.
Once submitted, the information cannot be changed. There is a belief that once the form is submitted, all details are set in stone. In fact, customers may have the opportunity to correct certain errors, but it’s best to double-check before submitting.
The form is complicated and hard to understand. Many feel overwhelmed by the form’s layout and instructions. However, it is designed to be user-friendly, with clear sections and guidance to help individuals complete it correctly.
You need a bank account to use Western Union. Some assume that a bank account is a requirement for using Western Union services. This is not the case; individuals can send and receive money without a bank account by using cash or prepaid cards.
All transactions are instant. While many transactions are processed quickly, there are instances where delays may occur. Factors such as the method of payment, the destination, and other considerations can affect the timing of the transfer.

By addressing these misconceptions, individuals can navigate the Western Union form with greater confidence and clarity, ensuring a smoother transaction process.

File Details

Fact Name	Description
Purpose	The Western Union form is used for sending and receiving money transfers securely.
Required Information	Users must provide sender and receiver details, including names, addresses, and contact numbers.
Fees	Fees vary based on the amount sent and the destination, and they are disclosed before completing the transaction.
Tracking	A tracking number is provided, allowing users to monitor the status of their money transfer.
State-Specific Forms	Some states may require specific forms or additional information due to local regulations.
Governing Laws	In California, the governing laws include the California Money Transmission Act.
Accessibility	The form is available online and at physical Western Union locations, ensuring broad accessibility.

Key takeaways

Filling out and using the Western Union form can seem daunting, but it doesn’t have to be. Here are some key takeaways to keep in mind:

Always provide accurate information. This ensures that your transaction goes smoothly.
Double-check the recipient’s details. Incorrect names or addresses can delay or prevent delivery.
Use clear handwriting if filling out the form by hand. Legibility is crucial for processing your request.
Include your contact information. This allows Western Union to reach you if there are any issues with your transaction.
Be aware of fees associated with the transaction. These can vary based on the amount sent and the destination.
Keep a copy of the completed form for your records. This can be helpful if you need to track the transaction later.
Understand the different payment options available. Western Union accepts various methods, including cash, debit, and credit cards.
Review the terms and conditions. Familiarizing yourself with these can help avoid misunderstandings.
Ask for assistance if needed. Western Union staff are there to help you navigate the process.

Dos and Don'ts

When filling out the Western Union form, it's important to follow certain guidelines to ensure a smooth process. Here are six things to keep in mind:

Do double-check all personal information for accuracy.
Don't leave any required fields blank.
Do use clear and legible handwriting if filling out the form by hand.
Don't use abbreviations or slang that may cause confusion.
Do review the form before submission to catch any mistakes.
Don't forget to keep a copy of the completed form for your records.

Common mistakes

Incorrect Recipient Information: Many people mistakenly enter the wrong name or address for the recipient. This can lead to delays or even loss of funds.
Missing Required Fields: Some users overlook mandatory fields. Leaving these blank can result in the form being rejected.
Wrong Payment Amount: Entering an incorrect amount can create confusion. Double-check the amount before submitting.
Failure to Review Fees: Not paying attention to the fees associated with the transaction can lead to unexpected costs.
Ignoring Terms and Conditions: Many skip reading the terms and conditions. Understanding these can help avoid issues later.
Inaccurate Sender Information: Some people provide incorrect details about themselves. This can complicate the transaction process.
Not Providing a Valid ID: Users sometimes forget to include a valid identification. This is often required for verification.
Submitting the Form Incomplete: Many rush to submit the form without ensuring all information is complete. This can lead to delays in processing.

What You Should Know About This Form

What is the Western Union form used for?

The Western Union form is primarily used to facilitate money transfers. It allows individuals to send or receive money quickly and securely. This form collects essential information such as the sender's and receiver's details, the amount being transferred, and the payment method.
How do I fill out the Western Union form?

To fill out the Western Union form, start by providing your personal information, including your name, address, and contact details. Next, enter the recipient's information, including their name and location. Specify the amount you wish to send and select your payment method. Finally, review the information for accuracy before submitting the form.
Where can I obtain the Western Union form?

You can obtain the Western Union form at any Western Union location. Additionally, the form is often available online through the Western Union website. If you prefer, you can also request a form from a Western Union agent or representative.
What should I do if I make a mistake on the form?

If you notice a mistake after submitting the form, contact Western Union customer service immediately. They can guide you on the next steps. If the form has not yet been processed, they may be able to correct the error. If the transaction has already been completed, they will provide options for resolving the issue.
Are there any fees associated with using the Western Union form?

Yes, there are fees associated with sending money through Western Union. These fees vary based on factors such as the amount being sent, the destination, and the payment method. It's important to review the fee structure before completing the form to understand the total cost of your transaction.
How can I track my money transfer using the form?

After submitting the Western Union form and completing your transaction, you will receive a tracking number. You can use this number to track the status of your transfer on the Western Union website or by contacting customer service. This tracking feature allows you to stay informed about when your funds will be available to the recipient.
What identification do I need to provide with the Western Union form?

When filling out the Western Union form, you may be required to present a valid form of identification. This could include a government-issued ID, such as a driver's license or passport. The specific requirements may vary depending on the location and the amount being sent, so it's best to check with your local Western Union agent for details.

Western Union Example

1800 501 500

*1235 Send Money

*1236 Receive Money

CUSTOMER NAME

PLEASE PRINT CLEARLY. Identification is required for all customers: Current Passport, Australian Drivers Licence or Proof of Age Card.

Full Legal	First	Middle	Last
Name

EXISTING CUSTOMERS

NEW CUSTOMERS

or updated details for existing customers

Mobile Number

Western Union Customer Number

Address (Post office box addresses are not permitted)

Suburb

State

Postcode

Country of Citizenship (must have)

Mobile Number

Date of Birth (DD/MM/YYYY)

Country of Birth (must have)

To send money, complete this section

TRANSACTION DETAILS

OPTIONAL

SERVICES FOR SENDING

Destination Country

Destination Currency		Amount to be Sent.	Australian Dollars	$		or	Payout Amount at Destination
		Complete one only.	(AUD)	$		or

	I want the money sent
	I want the money sent	Bank Name			Bank Code / BIC
	direct to a Bank Account
	direct to a Bank Account

Account Name		Bank Location (City)			Account Number / IBAN

I want the money sent to a mobile

Country Code

Mobile Number

RECEIVER’S	Western Union wants to help you avoid being exposed to fraud. If you don’t know the person you’re sending to, we recommend you do not send.
DETAILS	Neither Western Union nor its Agents carry out a comparison of the “To Send Money” form against the “To Receive Money” form to verify the address given for the receiver.
	Full Legal	First	Middle	Last

	Name

	Current Address		(Post office box addresses are not permitted)

City / Suburb

State / Province

Postcode

Country

TEST QUESTION

Not required for all countries. If unsure if this is required, ask at the counter for further details.

Question

Answer

To receive money, complete this section

All fields must be completed

Money Transfer Control Number

Amount Expected

Originating Country

(AUD)

Sender’s

First

Middle

Last

Name

CUSTOMER’S SIGNATURE

All customers to complete this section

The exchange rate for your transfer appears on the Transaction Receipt. However, if the country to which you are sending requires that transfers be converted when paid, the rate shown is only an estimate. Western Union and its Agents also make money from currency exchange. The terms and conditions governing this money transfer are available at this Agent location, can be viewed at westernunion.com.au, and have been summarised on the back of th is form for reference only. You agree to those terms and conditions by signing this form.

By signing this form, you: 1. Expressly consent to the transfer of your personal data entered above to WU Affiliates located ou tside of the European Economic Area, including to the U.S. for the purpose of providing the money transfer service to you and undertaking the additional data processing activities specified in the Data Protection section of the terms and conditions. You have the right to withdraw your consent at any time. 2. Expressly consent to the carrying out of profiling activities and marketing communications. 3. Confirm that the information you have provided is correct and that you have read and accepted the terms and conditions of the service overleaf.

Customer’s Signature

Date (DD/MM/YYYY)

OFFICE USE ONLY

Attach Duplicate Transaction	Money Transfer Control Number	Staff Name	Staff Signature	Date (DD/MM/YYYY)
Receipt to this copy

Office copy	8839661 • Oct 2017

Fanapart glue

210mm X 297mm_IAP_03112017_8839661_Page 1

PGREENUP417UP109UBLACK

SUMMARY OF THE WESTERN UNION® MONEY TRANSFERSM SERVICE TERMS AND CONDITIONS (FOR THE FULL TERMS AND CONDITIONS, PLEASE ASK ANY WESTERN UNION AGENT OR VISIT WWW.WESTERNUNION.COM.AU)

Western Union® Money TransferSM transactions can be sent and picked up at most Western Union® Agent locations worldwide. Regular money transfers are usually available within minutes for pick up by the receiver, subject to the opening hours of the receiving Western Union Agent (“Agent”) location. Exceeding amount limitations, regulatory restrictions or other restrictions in certain countries may delay the transaction. Western Union does not act as the agent or representative of any bank for any purpose and does not accept deposits on behalf of any bank.

Money transfers will normally be paid in cash, but some Agents may pay by cheque or a combination of cash and cheque or may offer or the receiver may choose other ways to receive funds and some money transfers may be paid to accounts. All cash payments are subject to availability, receivers showing documentary evidence of their identity and providing all details about the money transfer required by Western Union, including sender’s and receiver’s names, country of origin, approximate sum, money transfer control number and any other conditions or requirements applicable at the Agent location. The sender authorizes Western Union to honor the receiver’s choice of method to receive funds even if it differs from the sender’s. Cash money transfers shall be paid to the person that Agents deem entitled to receive the transaction after verification of identity often through examination of identification documents. Such payment can be made even when the form filled out by the receiver contains errors. Neither Western Union nor its Agents carry out a comparison of the “To Send Money” form against the “To Receive Money” form to verify the address given for the receiver. In some destinations the receiver may be required to provide identification, a test question answer or both to receive funds in cash. Test questions are not an additional security feature and cannot be used to time or delay the payment of a transaction and are prohibited in certain countries. Applicable law prohibits money transmitters from doing business with certain individuals and countries. Customers are sometimes required to provide additional identification or information, delaying transactions.

TRANSFER FEES: Written information explaining how Western Union charges the sender for making a money transfer will either be displayed prominently at the Agent location or shown to the sender prior to completion of the payment order. In certain cases, payment of a money transfer may be subject to local taxes and service charges. FOREIGN EXCHANGE: Money transfer payments will normally be made in the currency of the destination country. In addition to the transfer fee applicable to each transfer and if the currency which the sender presents to an Agent is not the currency to be received by the receiver, all currency is converted at Western Union’s then current rate of exchange. The currency will be converted at the time of transfer and the receiver will receive the foreign currency amount shown on the Transaction Receipt. In a few countries local regulations require the currency to be converted at the time the receiver is paid, in which case the exchange rate and any amounts shown on the Transaction Receipt may be subject to exchange rate fluctuations between the time of transfer and the time the receiver collects the funds.

SPECIAL SERVICES: Where available, Western Union offers free SMS notification to indicate that the transaction has been collected by the receiver (for the sender) or that funds are available for collection (for the receiver). Western Union will send SMS messages to a third party gateway for delivery. ACCOUNT BASED TRANSFERS: Where available, the receiver may incur additional fees for receiving the sender’s funds through a mobile telephone or to a bank or other account. Additional costs or delay may occur if transfers are not sent to a local (receiver) currency account. The receiver’s agreement with its mobile phone service, mWallet, bank or other account provider governs the account and determines their rights, liability, fees, funds availability and account limitations. In the event that the account number provided (including mobile phone numbers for mobile accounts) does not belong to the named receiver, the transfer will be credited to the account number provided by the sender. Western Union may make money from fees associated with use of an account. REFUND - Western Union will refund the principal amount of a money transfer upon the sender’s written request if payment has not made or credited. Transfer fees are not refunded if the transfer is stopped at the sender’s request.

LIABILITY: Western Union disclaims all liability in respect of the sender’s relationship with the receiver, without limitation, in respect of the delivery or suitability of any goods or services paid for by means of a Western Union money transfer. The sender’s transaction data is confidential to him and should not be shared with any other person other than his receiver. The sender is cautioned against sending money to any person he does not know. In no event shall Western Union or any of its Agents be liable if the sender communicates transactional data to any person other than his receiver. To the extent permitted by law, in no event shall Western Union or any of its Agents be liable for damages for delay, nonpayment or underpayment of this money transfer, or non-delivery of any supplemental message, whether caused by negligence on the part of their employees or agents or otherwise, beyond the sum equivalent to US$500 (in addition to refunding the principal amount of the money transfer and the transfer fee). In no event will Western Union or its Agents be liable for any indirect, special, incidental, or consequential damages. The foregoing disclaimer shall not limit Western Union’s or Agent’s liability for damages resulting from Western Union’s or Agent’s gross negligence or intentional misconduct in those jurisdictions where such a limitation of liability is void. The foregoing disclaimer shall not exclude Western Union’s nor its Agent’s liability for any condition or warranty that cannot be excluded by law including any implied warranty that it will render services with due care and skill, and Western Union’s and its Agent’s liability for breach of such condition or warranty shall be limited to the greater of the cost of providing the affected service again and the sum equivalent to US$500.

DATA PROTECTION: Your personal information is processed under applicable laws and is controlled & used by Western Union for the purposes of providing the requested services. Your information is used to provide you with the services you have asked for and may also be used in connection with other services, products, convenience and/or rewards programs, you signed up for with Western Union or its affiliates, and, subject to your choices, send you commercial communications. Providing your information and that of the receiver of our services is voluntary but necessary to execute the transaction. You consent to Western Union disclosing or transferring your information and Third Party Information to third parties to carry out transactions. Western Union may also disclose such information to third parties, where reasonably necessary, for the purposes of the prevention, detection, investigation and prosecution of crime, or when required by law, and the recipients may further disclose the information for these and other related purposes. If you wish to exercise your rights to access, request a copy, correct, erase or block your information or no longer wish to receive commercial communications from Western Union, please call 1800 501 500 (free calls from landlines and public phones, standard mobile charges apply check with your network provider) during regular business hours.

Effective 29 December 2015, the service in Australia is provided by a network of authorised independent agents and representatives in conjunction with Western Union Financial Services, Inc. (for money transfers from the United States, Canada, and Mexico, and for commercial services transactions) and Western Union (Ireland) Partnership (for all other transactions), through a network of authorised Agents and representatives (outside Australia).

8839661 • Oct 2017

210mm X 297mm_IAP_03112017_8839661_Page 1 (BACK)

P417U

1800 501 500

*1235 Send Money

*1236 Receive Money

CUSTOMER NAME

PLEASE PRINT CLEARLY. Identification is required for all customers: Current Passport, Australian Drivers Licence or Proof of Age Card.

Full Legal	First	Middle	Last
Name

EXISTING CUSTOMERS

NEW CUSTOMERS

or updated details for existing customers

Mobile Number

Western Union Customer Number

Address (Post office box addresses are not permitted)

Suburb

State

Postcode

Country of Citizenship (must have)

Mobile Number

Date of Birth (DD/MM/YYYY)

Country of Birth (must have)

To send money, complete this section

TRANSACTION DETAILS

OPTIONAL

SERVICES FOR SENDING

Destination Country

Destination Currency		Amount to be Sent.	Australian Dollars	$		or	Payout Amount Destination
		Complete one only.	(AUD)	$		or

	I want the money sent
	I want the money sent	Bank Name			Bank Code / BIC
	direct to a Bank Account
	direct to a Bank Account

Account Name		Bank Location (City)			Account Number / IBAN

I want the money sent to a mobile

Country Code

Mobile Number

RECEIVER’S	Western Union wants to help you avoid being exposed to fraud. If you don’t know the person you’re sending to, we recommend you do not send.
DETAILS	Neither Western Union nor its Agents carry out a comparison of the “To Send Money” form against the “To Receive Money” form to verify the address given for the receiver.
	Full Legal	First	Middle	Last

	Name

	Current Address		(Post office box addresses are not permitted)

City / Suburb

State / Province

Postcode

Country

TEST QUESTION

Not required for all countries. If unsure if this is required, ask at the counter for further details.

Question

Answer

To receive money, complete this section

All fields must be completed

Money Transfer Control Number

Amount Expected

Originating Country

(AUD)

Sender’s

First

Middle

Last

Name

CUSTOMER’S SIGNATURE

All customers to complete this section

Customer’s Signature

Date (DD/MM/YYYY)

OFFICE USE ONLY

Attach Transaction Receipt	Money Transfer Control Number	Staff Name	Staff Signature	Date (DD/MM/YYYY)
to this copy

Customer copy

8839661 • Oct 2017

210mm X 297mm_IAP_03112017_8839661_Page 2

PGREENUP417UP109UBLACK

210mm X 297mm_IAP_03112017_8839661_Page 2 (BACK)

P186UPGREENUP417UP109UBLACK

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