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Misconceptions

  • Misconception 1: The Melaleuca Cancellation form can only be submitted by mail.
  • This is incorrect. You can also fax or email the form to ensure it reaches Melaleuca promptly. Multiple submission methods provide flexibility.

  • Misconception 2: Cancelling the Preferred Customer Agreement means you cannot shop with Melaleuca again.
  • In reality, you can still shop at regular prices even after cancelling. Your membership status does not prevent you from purchasing products.

  • Misconception 3: You will lose your benefits immediately upon submitting the cancellation form.
  • Your benefits will remain active until the end of the current month. This allows for a smooth transition and gives you time to consider your options.

  • Misconception 4: There is a penalty for reactivating your membership within six months.
  • Actually, if you reactivate within six months, the membership fee is waived. This makes it easier for you to return without financial concern.

File Details

Fact Name Details
Customer Information The form requires clear printing of customer details including name, address, and contact information.
Feedback Section Customers are encouraged to provide reasons for suspending their benefits, with multiple options to choose from.
Signature Requirement Both the customer and spouse signatures are mandatory for the form to be valid.
Mailing Address The completed form must be sent to Melaleuca at 3910 S. Yellowstone Hwy, Idaho Falls, ID 83402-6003.
Fax Number Forms can also be sent via fax to (888) 528-2090.
Email Submission Customers have the option to email the form to myaccount@melaleuca.com.
Processing Time Requests submitted after the 25th of the month will be processed in the following month.
Reactivation Benefit If reactivated within six months, the membership fee will be waived for the customer.
Shopping Options Customers can still shop at regular prices even after suspending their benefits.
Contact for Assistance For help, customers can call Melaleuca at 1-800-282-3000.

Key takeaways

When filling out and using the Melaleuca Cancellation form, consider the following key takeaways:

  • Clear Information Required: Ensure all customer information, including customer number, name, and address, is printed clearly.
  • Feedback Section: Provide feedback on why you are suspending your Preferred Customer benefits. Options include personal reasons, financial issues, or being misinformed about the program.
  • Signature Needed: The form requires your signature to be valid. Ensure both your signature and the date are included.
  • Spouse Signature: If applicable, a spouse's signature is also required, along with the date.
  • Submission Methods: You can mail, fax, or email the completed form to Melaleuca. Check the contact details provided.
  • Deadline Awareness: Be mindful that requests submitted after the 25th of the month will be processed in the following month.
  • Reactivation Incentive: If you reactivate your membership within six months, the membership fee will be waived.
  • Shopping Options: You can still shop at regular prices while your cancellation is being processed.
  • Customer Support: For assistance, contact Melaleuca at 1-800-282-3000. They are available to help with any questions.

Dos and Don'ts

When filling out the Melaleuca Cancellation form, there are several important steps to follow to ensure a smooth process. Here’s a list of things you should and shouldn’t do:

  • Do print your information clearly to avoid any misunderstandings.
  • Do provide your Melaleuca customer number and contact details accurately.
  • Do take a moment to select a reason for your cancellation; your feedback is valuable.
  • Do sign the form to validate your request; it’s essential for processing.
  • Don’t forget to check the box if you want to suspend your MORE subscription.
  • Don’t submit the form after the 25th of the month if you want it processed that month.
  • Don’t leave any sections blank; incomplete forms may delay the cancellation.
  • Don’t hesitate to contact customer service if you have questions or need assistance.

By following these guidelines, you can ensure that your cancellation process goes as smoothly as possible. Remember, if you decide to reactivate your membership within six months, the membership fee will be waived!

Common mistakes

  1. Illegible handwriting can lead to processing delays. Make sure to print clearly when filling out your customer information.

  2. Forgetting to provide your Melaleuca Customer Number is a common mistake. This number is essential for identifying your account.

  3. Neglecting to sign the form can invalidate your request. Both the customer and spouse signatures are required.

  4. Not specifying the reason for suspension in the feedback section can hinder Melaleuca's understanding of customer needs. Take a moment to check the appropriate box.

  5. Missing the submission deadline can cause delays. Ensure that your form is sent before the 25th of the month to avoid processing in the next month.

What You Should Know About This Form

  1. What is the purpose of the Melaleuca Cancellation form?

    The Melaleuca Cancellation form is designed for customers who wish to suspend their Preferred Customer benefits. By filling out this form, you officially request the suspension of your membership, which means you will no longer receive discounts or benefits associated with being a Preferred Customer.

  2. How do I provide feedback when canceling my membership?

    When you fill out the cancellation form, there is a section dedicated to feedback. You can select from several options that best describe your reason for suspension, such as personal circumstances, financial issues, or misunderstanding the program. If none of the options fit, there is space for you to write your own reason. Your feedback is valuable and helps improve the services offered.

  3. What happens after I submit the cancellation form?

    Once you submit the cancellation form, either by mail, fax, or email, your request will be processed. If your request is received after the 25th of the month, it will be processed the following month. You will no longer have access to the Preferred Customer benefits, including discounts and Loyalty Shopping Dollars.

  4. Can I reactivate my membership after cancellation?

    Yes, you can reactivate your membership within six months of cancellation. If you decide to do so, Melaleuca will waive the membership fee. During the suspension period, you can still shop at regular prices. If you have questions or need assistance, you can call customer service at 1-800-282-3000.

Melaleuca Cancellation Example

Suspend Preferred Customer Benefits Form

3910 S. Yellowstone Hwy. Idaho Falls, ID 83402-6003

1.Customer Information (Please print clearly)

MELALEUCA CUSTOMER NUMBER

TELEPHONE NUMBER

FIRST NAME

INITIAL LAST NAME

ADDRESS

CITY

 

STATE

ZIP

 

 

 

 

 

2. Feedback

We value your feedback. Please take a moment and let us know why you’ve decided to suspend your Preferred Customer beneits.

❏Personal—Relocating or change of circumstance

❏Monthly commitment—Prefer not to shop every month

❏Financial—Lack of funds to pay for orders

❏Overstocked—Too much of same product

❏Misinformed—Didn’t understand the Preferred Customer program

❏Other—write below

We’d love your feedback!

3. Signature

Please cancel my Preferred Customer Agreement. I understand that I will no longer be able to receive the Melaleuca Preferred Customer beneits, including, but not limited to, the 30%–40% discount on products, Loyalty Shopping Dollars, and Melaleuca Marketplace discounts.

Please suspend my MORE subscription

Please suspend myMelaleuca services

X

 

Customer Signature

Date

(this Suspend Preferred Customer Beneits Form is not valid unless signed by the customer)

X

 

Spouse Signature

Date

4. Send

This form must be mailed, faxed or emailed to:

 

 

Mail:

Fax:

Email:

Melaleuca Data Entry

(888) 528-2090

myaccount@melaleuca.com

3910 S. Yellowstone Hwy.

 

 

Idaho Falls, ID

 

 

83402-6003

 

 

Any requests received after the 25th of the current month will be processed the following month. If you decide to reactivate your membership account within the next 6 months, we will waive the membership fee! In the meantime, you are welcome to shop anytime at regular prices. Simply give us a call at 1-800-282-3000, we’d be glad to help!